XXL Vape accepts Authorize.net at this time.
Orders placed Monday – Friday before 3PM PST will usually ship out the same day. Any orders placed after 3pm will usually ship the following day. Any orders placed before 12PM PST on Saturday will usually ship out the same day. Any orders placed after 12PM PST on Saturday or on Sunday will ship out on the following Monday. XXL Vape does not ship packages during any of the major U.S. holidays. All orders placed during holidays will be processed on the next available business day.
For large orders totaling 2000mls or more, please expect an extended turn around time of 3 standard business days dependent on the size of your order.
Order confirmations will be emailed to the address you have on file. If you have not received a confirmation by email within 15 minutes of placing your order, please check your junk mail folder in case of redirection by your email provider.
Also, please ensure you provide us with a valid email address free from accidental misspellings. You can review the spelling of your email address in the My Account section of our website. If you are already logged into your account, you can find it directly in the Your Account Details section.
All shipping is done via USPS or Fedex depending on what option the customer chooses. XXL Vape will provide tracking information via email when your order ships.
In addition, international orders may be subject to import taxes and/or duty fees according to your location. These taxes and/or fees are the sole responsibility of the buyer.
Please note that although tracking numbers are provided for every shipment, not all shipments continue to track once they leave the U.S. This is based strictly on the tracking capabilities of your local post carrier.